Digital leadership is becoming more important as technology changes how businesses work. Companies that don't adapt to a 'digital first' approach might fall behind their competitors. In the Integrated Care System (ICS), leaders should embrace and promote new technologies to improve our services.
Our leadership team is key in helping us become "digital-first" in how we think and work. This means more than just using digital tools; it's about rethinking how we work to be more efficient and effective. We need to focus on what users need and be ready to change how we provide services. Instead of just adding new technology to old ways of working, we need to redesign our services to meet changing needs across the system. This is an ongoing process of improvement, adapting as we learn and as needs change.
By fully adopting a digital-first approach, we can gain many benefits. We can better meet the growing demand for our services, be more transparent and accessible, do more with limited resources, and quickly adapt to changes. This approach helps us work better and provide more value to the people we serve, keeping us relevant in an increasingly digital world.