The new accessibility regulations mean public sector organisations have a legal duty to make sure websites and apps meet accessibility requirements. As a public sector partnership we are committed to try and making our website accessible for all, we aim to achieve the recommended government standard for web accessibility (WCAG 2.1 AA).
As a user with accessible needs, you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader
We also aim to make the website text as simple as possible to understand.
How accessible this website is
We are AAA compliant across the whole website bar 3 images that include text.
What to do if you can’t access parts of this website
If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, please email somicb.communications@nhs.net or call 01935 384022.
We will consider your request and get back to you within 10 working days.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website and are continuing to audit our content as we go along. If you find something that you are unable to access, or we have failed to identify a barrier, please let us know.
If you find any problems that are not listed on this page or think we are not meeting accessibility requirements, please email somicb.communications@nhs.net
Enforcement procedure
If you are unhappy with the response you have received from NHS Somerset about your accessibility related issue, you can make a complaint to NHS Somerset by emailing somicb.complaints@nhs.net.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
NHS Somerset is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is compliant with the Web Content Accessibility Guidelines version 2.1 AAA standard.
Alt text on images
We are ensuring that each image includes appropriate alternative text and is suitable within its context.
How we tested this website
This website was last audited on 4th Feb 2025 and we continue to review key pages and content. The test was carried out by our trained staff undertaking manual checks.
What we’re doing to improve our accessibility
We will be training the content editors of the website, ensuring that they understand accessibility regulations and what is required of them.
We have agreed to carry out an annual audit of this public facing website to make sure we are complying with the new regulations to the best of our ability.
We are aware that there are still some changes that need to be made to the website and we will look to do these over the coming months.